Saturday, June 25, 2011

Store Policy Product Refund Template Letter

A letter template informing shoppers of your store's return policy on purchased products.

Dear Customer,

Thank you for patronizing our store.

Merchandise bought from our establishment may be exchanged if presented with receipt within seven (7) days from the date of purchase. Exchange of the following items shall not be accepted except those determined by our company as factory defect. We strictly do not accept product returns that are:
a) altered items
b) used items
c) items bought on Sale

This is our current store policy. We wish you nothing but the best shopping experience at Garland’s!

Sincerely,
Store Manager

Friday, June 24, 2011

Maintenance Reminder Letter from Service Provider

What to send to your customers to remind them of your maintenance and repair services that comes as a warranty with your products.

Dear Customer,

Welcome to BlueSky Services!

As we would like you to enjoy the many benefits of our products and technology, we would also like to remind you that only trained BlueSky personnel should undertake equipment service and maintenance. Please do not attempt to open the product and repair the unit on your own. Unstable installation may damage your unit.

For more information, regarding our repair services, please contact us through the following:
Customer Service Hotline: 555-728-000


Thank you for choosing BlueSky as your premiere technology provider.

Regards,
Marketing Department